Emerge.ai support center
How can we help?
Guides, reference, and answers for the Emerge.ai platform — from your first Cloud to Private AI deployments.
Getting Started
Find your way around, invite your team, run your first chat.
Plans, Tokens & Billing
Daily and weekly AI usage, prepaid tokens, and what each plan includes.
Privacy & Security
Lockdown Mode, data retention, and where your data is processed.
Platform & Apps
Web, iOS and Android, on-device models, and offline access.
Connectors
Set up and manage integrations with your tools and services.
Models & Auto-Selector
Frontier, Premium, and Emerge-Private models — and when to use Auto.
Private AI Deployments
Run Emerge.ai in an environment your organization controls.
Release Notes
What shipped, what changed, and what's next.
Troubleshooting
Fixes for common errors and answers to frequent questions.
Popular articles
Browse all docsStill need help?
Reach the Emerge.ai team and we’ll help you get unstuck.
Contact supportPrefer to talk? +1 585-659-1931