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Platform & Apps

Skills

Use a skill by typing a slash and its name, let a skill step in on its own with its Automatic switch, and create a new skill from chat.

What you'll do

A skill gives Emerge.ai a tried approach for one kind of work — the structure, conventions, and checks that kind of task calls for. Use one and you get an answer shaped for the job, instead of a general answer you have to shape yourself.

A skill is used in one of two ways. You can name it: open a chat, type / followed by the skill's name, and describe what you want in the same message. Or, if the skill's Automatic switch is on, Emerge.ai can use it on its own whenever a request matches the skill's description.

Step-by-step

  1. Open a chat in Emerge.ai.
  2. Type / in the message box, followed by the skill's name with the spaces removed.
  3. Check that the name you typed is highlighted as a colored pill — that is how you can see which skill you named before you send.
  4. Write your request in the same message, then send it.

Emerge.ai applies the skill you named to that request.

A skill with its Automatic switch off is used only when you name it with /. With the switch on, Emerge.ai can use it without being asked, so a skill may shape an answer you didn't name it in. See Letting a skill step in on its own.

Letting a skill step in on its own

  1. Open Cloud Settings → Skills and select the skill.
  2. Turn on its Automatic switch.

The product describes the switch this way: "When on, Brie can use this skill on its own when a request matches its description. When off, Brie only uses it when you /mention it."

Only the skill's creator, a Cloud Owner or a Cloud Administrator can change the switch. For anyone else, it is locked.

When an automatic skill names one of your apps, that app switches on for the chat when the skill runs.

Creating a skill from chat

  1. In a chat, ask Emerge.ai to make a skill, and say what it should do.
  2. The skill appears in the chat for you to review first.
  3. Edit its name, description and instructions, and choose whether it is personal or for the whole Cloud.
  4. Select Create skill.

Write the description with care. It says what the skill is for, and with Automatic on, it is what Emerge.ai matches requests against.

Definitions

  • Skill — a specialized capability Emerge.ai applies to a request, so the work follows a proven approach for that kind of task.
  • Slash invocation — typing / followed by a skill's name in the chat message box, to use that skill for the request.
  • Automatic — a switch on each skill in Cloud Settings → Skills. When it is on, Emerge.ai can use the skill whenever a request matches its description.

Which skills you have

There is no fixed catalog of skills. Skills belong to a Cloud: your team's skills are managed in Cloud Settings → Skills, and the set you can invoke is whatever that screen holds today. Typing / in the message box is the quickest way to see what is available to you.

A skill can also be switched off. A disabled skill does not apply, even if you name it — if a / name stops working, check its state in Cloud Settings → Skills.

What you type

The name you type after / is the skill's name with the spaces removed. When the chat input recognizes it, it highlights the name as a colored pill — that is your confirmation, before you send, of which skill you named.

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